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Boutique Manager Naelofar - Mid Valley Megamall, KL
Position Snapshot
Location: Naelofar Boutique Mid Valley Megamall, Kuala Lumpur
Department: Retail
Type of contract: Full-time
Position Summary
Develop strategies to improve customer service, drive store sales, increase profitability, create store policies and marketing programs that will increase sales and grow the existing customer base. Maintain high store standards and conditions and foster a positive environment.
Job Description
Responsibilities
•Organizing all store operations and allocating responsibilities to personnel
•Supervising and guiding staff towards maximum performance
•Monitor stock levels and purchases and ensure they stay within budget
•Deal with complaints from customers to maintain the store’s reputation
•Inspect the areas in the store and resolve any issues that might arise
•Plan and oversee in-store promotional events or displays
•Keep abreast of market trends to determine the need for improvements in the store
Job Requirements
Requirements
•Proven experience as retail manager or in other managerial position
•Knowledge of retail management best practices
•Outstanding communication and interpersonal abilities
•Excellent organizing and leadership skills
•Commercial awareness
•Analytical mind and familiarity with data analysis principles
•Excellent in Microsoft office
•Can work at Mid Valley Megamall, Kuala Lumpur
Apply now
Location: Naelofar Boutique Mid Valley Megamall, Kuala Lumpur
Department: Retail
Type of contract: Full-time
Position Summary
Develop strategies to improve customer service, drive store sales, increase profitability, create store policies and marketing programs that will increase sales and grow the existing customer base. Maintain high store standards and conditions and foster a positive environment.
Job Description
Responsibilities
•Organizing all store operations and allocating responsibilities to personnel
•Supervising and guiding staff towards maximum performance
•Monitor stock levels and purchases and ensure they stay within budget
•Deal with complaints from customers to maintain the store’s reputation
•Inspect the areas in the store and resolve any issues that might arise
•Plan and oversee in-store promotional events or displays
•Keep abreast of market trends to determine the need for improvements in the store
Job Requirements
Requirements
•Proven experience as retail manager or in other managerial position
•Knowledge of retail management best practices
•Outstanding communication and interpersonal abilities
•Excellent organizing and leadership skills
•Commercial awareness
•Analytical mind and familiarity with data analysis principles
•Excellent in Microsoft office
•Can work at Mid Valley Megamall, Kuala Lumpur
Apply now
Boutique Supervisor Naelofar - Mid Valley Megamall, KL
Position Snapshot
Location: Naelofar Boutique Mid Valley Megamall, Kuala Lumpur
Department: Retail
Type of contract: Full-time
Position Summary
A Boutique Supervisor is the main contact point in store after the Boutique Manager. They are in charge of assisting Boutique Manager with day-to-day store activities and is the assigned key holder.
Job Description
Responsibility
· Work to achieve store monthly target
· Perform and maintain stock replenishment to ensure a fully stocked store
· Ensure high levels of customer satisfaction through excellent sales service
· Maintain outstanding store condition and visual merchandising standards
· Able to ascertain customers’ wants and needs
· Keep up to date with product information
· Accurately describe product features and benefits
· Manage point-of-sale processes
· Actively involved in the receiving of new shipments
· Follow all company policies and procedures
· Train new employees on sales and visual standards
Job Requirements
Requirements
· Experienced as supervisor or senior role at least for 2 years
· Customer service oriented and able to attract potential customers
· Able to work in retail hours (Shift, weekends and public holidays)
· Candidate must be willing to work at Mid Valley Megamall, Kuala Lumpur
Apply now
Location: Naelofar Boutique Mid Valley Megamall, Kuala Lumpur
Department: Retail
Type of contract: Full-time
Position Summary
A Boutique Supervisor is the main contact point in store after the Boutique Manager. They are in charge of assisting Boutique Manager with day-to-day store activities and is the assigned key holder.
Job Description
Responsibility
· Work to achieve store monthly target
· Perform and maintain stock replenishment to ensure a fully stocked store
· Ensure high levels of customer satisfaction through excellent sales service
· Maintain outstanding store condition and visual merchandising standards
· Able to ascertain customers’ wants and needs
· Keep up to date with product information
· Accurately describe product features and benefits
· Manage point-of-sale processes
· Actively involved in the receiving of new shipments
· Follow all company policies and procedures
· Train new employees on sales and visual standards
Job Requirements
Requirements
· Experienced as supervisor or senior role at least for 2 years
· Customer service oriented and able to attract potential customers
· Able to work in retail hours (Shift, weekends and public holidays)
· Candidate must be willing to work at Mid Valley Megamall, Kuala Lumpur
Apply now
Senior Boutique Assistant Naelofar - Mid Valley Megamall, KL
Position Snapshot
Location: Naelofar Boutique Aeon Nilai
Department: Retail
Type of contract: Full-time
Position Summary
A Senior Boutique Assistant is the main contact point in store after the Supervisor/Boutique Manager. They are in charge of assisting Supervisor/Boutique Manager with day-to-day store activities.
Job Description
Responsibility
•Experience working as a sales/boutique person in a retail industry
•Excellent written and verbal communication skills to enable effective communication across all levels in the
company, as well as with external parties
•Exception ability to drive through change and initiatives to achieve company goals
•Strong ability to lead and plan the work of a sales team to achieve set company goals
•Strong multitasking ability to handle various competing priorities and demands simultaneously without
making mistakes
•Strong ability to analyze risks, pre-empt customer needs, and work proactively, efficiently and effectively
•Strong ability to attend to customers politely and respectfully, and to offer service that exceeds their
expectations
•Strong ability to frequently provide customers with relevant information and keep them fully informed
always
•Strong ability to initiate innovative ideas for excellent customer care delivery
•Possess exceptional self-motivation, confidence, and enthusiasm
•Strong ability to provide active management principles to a team; leading, training, motivating, and
developing the sales team
•Strong ability to continually adapt to new situations, take on challenges, and improve on service delivery
•Strong ability to apply additional effort to ensure company goals are achieved.
•Stand in for the Supervisor/Managers when needed
•Perform other tasks Managers may assign based on store demands
Job Requirements
Requirements
• Customer service oriented and able to attract potential customers
•Able to work in retail hours (Shift, weekends and public holidays)
• Candidate must be willing to work at Naelofar, Aeon Nilai
Apply now
Location: Naelofar Boutique Aeon Nilai
Department: Retail
Type of contract: Full-time
Position Summary
A Senior Boutique Assistant is the main contact point in store after the Supervisor/Boutique Manager. They are in charge of assisting Supervisor/Boutique Manager with day-to-day store activities.
Job Description
Responsibility
•Experience working as a sales/boutique person in a retail industry
•Excellent written and verbal communication skills to enable effective communication across all levels in the
company, as well as with external parties
•Exception ability to drive through change and initiatives to achieve company goals
•Strong ability to lead and plan the work of a sales team to achieve set company goals
•Strong multitasking ability to handle various competing priorities and demands simultaneously without
making mistakes
•Strong ability to analyze risks, pre-empt customer needs, and work proactively, efficiently and effectively
•Strong ability to attend to customers politely and respectfully, and to offer service that exceeds their
expectations
•Strong ability to frequently provide customers with relevant information and keep them fully informed
always
•Strong ability to initiate innovative ideas for excellent customer care delivery
•Possess exceptional self-motivation, confidence, and enthusiasm
•Strong ability to provide active management principles to a team; leading, training, motivating, and
developing the sales team
•Strong ability to continually adapt to new situations, take on challenges, and improve on service delivery
•Strong ability to apply additional effort to ensure company goals are achieved.
•Stand in for the Supervisor/Managers when needed
•Perform other tasks Managers may assign based on store demands
Job Requirements
Requirements
• Customer service oriented and able to attract potential customers
•Able to work in retail hours (Shift, weekends and public holidays)
• Candidate must be willing to work at Naelofar, Aeon Nilai
Apply now
Boutique Assistant Naelofar - Mid Valley Megamall, KL
Position Snapshot
Location: Naelofar Boutique Mid Valley Megamall, Kuala Lumpur
Department: Retail
Type of contract: Full-time
Position Summary
A boutique assistant needs to ensure that the sales floor is organized according to established guidelines
Job Description
Responsibilities
• Work to achieve store monthly target
• Perform and maintain stock replenishment to ensure a fully stocked store
• Ensure high levels of customer satisfaction through excellent sales service
• Maintain outstanding store condition and visual merchandising standards
• Able to ascertain customers’ wants and needs
• Keep up to date with product information
• Accurately describe product features and benefits
• Manage point-of-sale processes
• Actively involved in the receiving of new shipments
• Follow all company policies and procedures
Job Requirements
Requirements
• Customer service oriented and able to attract potential customers
• Able to work in retail hours (Shift, weekends and public holidays)
• Candidate must be willing to work at Naelofar, Mid Valley Megamall, Kuala Lumpur
Apply now
Location: Naelofar Boutique Mid Valley Megamall, Kuala Lumpur
Department: Retail
Type of contract: Full-time
Position Summary
A boutique assistant needs to ensure that the sales floor is organized according to established guidelines
Job Description
Responsibilities
• Work to achieve store monthly target
• Perform and maintain stock replenishment to ensure a fully stocked store
• Ensure high levels of customer satisfaction through excellent sales service
• Maintain outstanding store condition and visual merchandising standards
• Able to ascertain customers’ wants and needs
• Keep up to date with product information
• Accurately describe product features and benefits
• Manage point-of-sale processes
• Actively involved in the receiving of new shipments
• Follow all company policies and procedures
Job Requirements
Requirements
• Customer service oriented and able to attract potential customers
• Able to work in retail hours (Shift, weekends and public holidays)
• Candidate must be willing to work at Naelofar, Mid Valley Megamall, Kuala Lumpur
Apply now
Assistant Retail Operation Manager
Position Snapshot
Location: Naelofar Headoffice (TTDI, Kuala Lumpur)
Department: Retail
Type of contract: Full-time
Position Summary
In this retail department role as Assistant Retai Operationl Manager, you will be responsible for translating the retail business goals into executional next steps - working towards increasing and improving store productivity and profitability, coaching and training staff with the skills needed to improve store performances. You will be the bridge connecting the offline stores and HQ, working closely with the store team and other department leads, and responsible for guiding the retail team to provide a 360 retail experience whilst ensuring targets & KPI are met.
Job Description
Retail Sales Operation
• Conduct regular store visits to ensure the retail operations are following guidelines, identifying areas of improvement, and facilitating next steps between teams.
• Ensuring operational effectiveness across all functions of the store environment along with the compliance of store policies and procedures.
• Stay up-to-date with brand general marketing timelines (i.e launches, sales, etc), identifying assets needed and communicating between stores and HQ to ensure assets and visual merchandising kits are produced and delivered to store in a timely manner.
• Prepare daily, weekly, monthly, and other performance reports for business analysis.
• Determining activities that could potentially contribute to value added activities, to increase and boost team KPIs.
• Achieving store profitability targets by hitting sales targets and controlling store operating expenses.
• Assist in managing special projects, including overseeing store construction and openings, store closure, renovation, etc, - effectively communicating brand’s needs and ensuring the planned timelines are met.
• Oversee and follow up on store maintenance and repair issues, monitoring and reviewing the service quality of external vendors and working with them for improvement plans.
People Development & Sales Team Management
• Ensuring optimal staffing levels through store rosters, adjusting based on customer traffic, store events etc, whilst adhering to the allocated budget.
• Hire, develop and execute training programs for staff – guiding and coaching the team in terms of weekly sales goals and targets, general store management, systematic operations, customer servicing, and skills training to optimize efficiency, generate sales and ensure positive customer experience.
• To manage the Retail Store team, overseeing hiring, retention and turnover.
• Be on-ground at stores on a rotational basis, training and monitoring the team, assist with general running of stores during key moments, including brand storytelling and product knowledge.
Inventory Management
• To manage Retail stores overall wellbeing and ensuring systems and processes are optimized, including management of store fixtures, stock inventory, and promotional assets.
• Identifying customer trends and monitoring product sell-through and inventory levels for products and supplies, communicating with HQ to ensure timely replenishment to maintain optimum stock levels.
• Work closely with visual merchandising activities in-store, working with the store team to optimize product placements and visual displays, based on in-store observations.
• Look at repairs / refunds / Quality Control SOPs and feedback, and work with HQ team to problem solve.
Customer Focus
• Handle and respond to customers' complaints when required.
• A well-thought out customer support strategy.
• Listening and implementing customer feedback.
• Building personalized experiences.
• Delivering on promises.
• Evolving based on customer needs.
• Creating a customer-focused culture with staff.
Job Requirements
• Minimum Diploma/Degree Holder.
• At least 2-3 years of working experience in retail management, managing multiple stores, revenue, full and part timers Visionary and forward-looking with proven execution ability to develop and deploy initiatives that deliver the required business results.
• A strong level of business and commercial acumen, particularly around budgets/numbers, inventory, pricing, control, and demand planning, as well as retail distribution, logistics and sales.
• Good analytical and math skills to create and analyse reports, sales statistics and spreadsheets.
• Experienced working in a fast-paced retail environment.
• Confident, enthusiastic, with a positive mindset and clear sense of purpose and drive to achieve results.
• Detailed, organized, strong business acumen and learning agility.
• Able to work under pressure and meet tight deadlines.
• Ability to plan personal workload effectively and delegate for success.
• Digitally savvy, strong networking and negotiation skills, with exceptional language proficiency.
• Fluent in English & Bahasa Malaysia (written and spoken).
Apply now
Location: Naelofar Headoffice (TTDI, Kuala Lumpur)
Department: Retail
Type of contract: Full-time
Position Summary
In this retail department role as Assistant Retai Operationl Manager, you will be responsible for translating the retail business goals into executional next steps - working towards increasing and improving store productivity and profitability, coaching and training staff with the skills needed to improve store performances. You will be the bridge connecting the offline stores and HQ, working closely with the store team and other department leads, and responsible for guiding the retail team to provide a 360 retail experience whilst ensuring targets & KPI are met.
Job Description
Retail Sales Operation
• Conduct regular store visits to ensure the retail operations are following guidelines, identifying areas of improvement, and facilitating next steps between teams.
• Ensuring operational effectiveness across all functions of the store environment along with the compliance of store policies and procedures.
• Stay up-to-date with brand general marketing timelines (i.e launches, sales, etc), identifying assets needed and communicating between stores and HQ to ensure assets and visual merchandising kits are produced and delivered to store in a timely manner.
• Prepare daily, weekly, monthly, and other performance reports for business analysis.
• Determining activities that could potentially contribute to value added activities, to increase and boost team KPIs.
• Achieving store profitability targets by hitting sales targets and controlling store operating expenses.
• Assist in managing special projects, including overseeing store construction and openings, store closure, renovation, etc, - effectively communicating brand’s needs and ensuring the planned timelines are met.
• Oversee and follow up on store maintenance and repair issues, monitoring and reviewing the service quality of external vendors and working with them for improvement plans.
People Development & Sales Team Management
• Ensuring optimal staffing levels through store rosters, adjusting based on customer traffic, store events etc, whilst adhering to the allocated budget.
• Hire, develop and execute training programs for staff – guiding and coaching the team in terms of weekly sales goals and targets, general store management, systematic operations, customer servicing, and skills training to optimize efficiency, generate sales and ensure positive customer experience.
• To manage the Retail Store team, overseeing hiring, retention and turnover.
• Be on-ground at stores on a rotational basis, training and monitoring the team, assist with general running of stores during key moments, including brand storytelling and product knowledge.
Inventory Management
• To manage Retail stores overall wellbeing and ensuring systems and processes are optimized, including management of store fixtures, stock inventory, and promotional assets.
• Identifying customer trends and monitoring product sell-through and inventory levels for products and supplies, communicating with HQ to ensure timely replenishment to maintain optimum stock levels.
• Work closely with visual merchandising activities in-store, working with the store team to optimize product placements and visual displays, based on in-store observations.
• Look at repairs / refunds / Quality Control SOPs and feedback, and work with HQ team to problem solve.
Customer Focus
• Handle and respond to customers' complaints when required.
• A well-thought out customer support strategy.
• Listening and implementing customer feedback.
• Building personalized experiences.
• Delivering on promises.
• Evolving based on customer needs.
• Creating a customer-focused culture with staff.
Job Requirements
• Minimum Diploma/Degree Holder.
• At least 2-3 years of working experience in retail management, managing multiple stores, revenue, full and part timers Visionary and forward-looking with proven execution ability to develop and deploy initiatives that deliver the required business results.
• A strong level of business and commercial acumen, particularly around budgets/numbers, inventory, pricing, control, and demand planning, as well as retail distribution, logistics and sales.
• Good analytical and math skills to create and analyse reports, sales statistics and spreadsheets.
• Experienced working in a fast-paced retail environment.
• Confident, enthusiastic, with a positive mindset and clear sense of purpose and drive to achieve results.
• Detailed, organized, strong business acumen and learning agility.
• Able to work under pressure and meet tight deadlines.
• Ability to plan personal workload effectively and delegate for success.
• Digitally savvy, strong networking and negotiation skills, with exceptional language proficiency.
• Fluent in English & Bahasa Malaysia (written and spoken).
Apply now
Production Executive
Position Snapshot
Location: Naelofar Headoffice (TTDI, Kuala Lumpur)
Department: Production
Type of contract: Full-time
Position Summary
The Production Executive will work within the Production team and be involved in the planning, coordination and control of
production of products for Naelofar, ensuring they are produced efficiently, in the right quantity at the right costs and quality.
Job Description
Product Development
• Work closely with the design team during Research and Development stage to provide technical and/or
commercial feedback for the commercial feasibility of every product produced.
• Ensure new product samples are prepared for Management approval in a timely manner for range reviews.
• Manage and assist in production fittings pre and post production to ensure garments fits properly and are
produced according to plans and expectations.
• Test and ensure proper fit, material quality and colour accuracy for all samples and final products.
Sourcing and Supplier/Vendor Management
• Assist in the sourcing for all materials and factories in order to fulfil assortment requirements.
• Support in prepare reasonable costing and a variety of options for product development.
• Tactful in negotiating with manufacturing partners to ensure good relations and best commercial terms.
Timeline Management
• Keeping track of each production process and ensuring it follows the determined timeline to ensure
timeliness to launch dates provided.
• Follow up with forwarders and Logistics and Supply Chain Manager to plan for timely delivery of goods
according to production and launch plans
• Ensuring there are no delays throughout the supply chain.
Quality Control and Administrative Control
• Ensure all products are passed according to Naelofar quality standards before final products are released to
customers
• Assist Head of Production and Assistant Manager in the timely submission and preparation of production
related document tasks, such as issuance of PO, document key in and system data entry.
Job Requirements
• Diploma in Fashion Design.
• 1-2 years experienced in admin or purchasing department
• Fresh graduate are welcome
• Fluent in English (written and spoken)
• Fluent in Chinese (written and spoken).
Apply now
Location: Naelofar Headoffice (TTDI, Kuala Lumpur)
Department: Production
Type of contract: Full-time
Position Summary
The Production Executive will work within the Production team and be involved in the planning, coordination and control of
production of products for Naelofar, ensuring they are produced efficiently, in the right quantity at the right costs and quality.
Job Description
Product Development
• Work closely with the design team during Research and Development stage to provide technical and/or
commercial feedback for the commercial feasibility of every product produced.
• Ensure new product samples are prepared for Management approval in a timely manner for range reviews.
• Manage and assist in production fittings pre and post production to ensure garments fits properly and are
produced according to plans and expectations.
• Test and ensure proper fit, material quality and colour accuracy for all samples and final products.
Sourcing and Supplier/Vendor Management
• Assist in the sourcing for all materials and factories in order to fulfil assortment requirements.
• Support in prepare reasonable costing and a variety of options for product development.
• Tactful in negotiating with manufacturing partners to ensure good relations and best commercial terms.
Timeline Management
• Keeping track of each production process and ensuring it follows the determined timeline to ensure
timeliness to launch dates provided.
• Follow up with forwarders and Logistics and Supply Chain Manager to plan for timely delivery of goods
according to production and launch plans
• Ensuring there are no delays throughout the supply chain.
Quality Control and Administrative Control
• Ensure all products are passed according to Naelofar quality standards before final products are released to
customers
• Assist Head of Production and Assistant Manager in the timely submission and preparation of production
related document tasks, such as issuance of PO, document key in and system data entry.
Job Requirements
• Diploma in Fashion Design.
• 1-2 years experienced in admin or purchasing department
• Fresh graduate are welcome
• Fluent in English (written and spoken)
• Fluent in Chinese (written and spoken).
Apply now
Livestreaming Host
Position Snapshot
Location: Naelofar Headoffice (TTDI, Kuala Lumpur)
Department: E-Commerce
Type of contract: Full-time
Position Summary
NAELOFAR is looking for an experienced and dedicated Livestreaming Host to conduct live-streamings sessions. Attractive remuneration and sales incentives available!
Job Description
• Conduct live-streaming session via Company’s sales and social media channels/accounts including, but not limited to TikTok, Shopee and Instagram, with the objective to promote and generate sales revenue from the livestreaming sessions.
• The Host is required to perform duty at pre-defined/agreed venue, including the company’s head-office in Taman Tun Dr. Ismail (Kuala Lumpur), as well as working from home.
• The Host is expected to be well-prepared and equipped with the knowledge to conduct the Livestream with the objective to generate sales revenue and to achieve the predefine monthly sales target.
Job Requirements
• Sales oriented and committed in achieving given sales target.
• Able to work on dynamic hours (Shift, weekends and public holidays)
• Candidate must be willing to work at Taman Tu Dr. Ismail (TTDI)
• Experience in livestreaming or related tasks for at least 1 year
Apply now
Location: Naelofar Headoffice (TTDI, Kuala Lumpur)
Department: E-Commerce
Type of contract: Full-time
Position Summary
NAELOFAR is looking for an experienced and dedicated Livestreaming Host to conduct live-streamings sessions. Attractive remuneration and sales incentives available!
Job Description
• Conduct live-streaming session via Company’s sales and social media channels/accounts including, but not limited to TikTok, Shopee and Instagram, with the objective to promote and generate sales revenue from the livestreaming sessions.
• The Host is required to perform duty at pre-defined/agreed venue, including the company’s head-office in Taman Tun Dr. Ismail (Kuala Lumpur), as well as working from home.
• The Host is expected to be well-prepared and equipped with the knowledge to conduct the Livestream with the objective to generate sales revenue and to achieve the predefine monthly sales target.
Job Requirements
• Sales oriented and committed in achieving given sales target.
• Able to work on dynamic hours (Shift, weekends and public holidays)
• Candidate must be willing to work at Taman Tu Dr. Ismail (TTDI)
• Experience in livestreaming or related tasks for at least 1 year
Apply now